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General Rental Policies - Payment Policies/Credit Cards/Damages
California Stage and Lighting, inc., is pleased to accommodate your rental requirements and requests your adherence to our general rental policies.
Your cooperation in this will insure a smooth transaction for both you and Cal Stage. Please review these policies prior to picking up your order.
If you have any questions, please don't hesitate to give us a call at (714) 966-1852.Payment:
All rentals are payable in full at the time of issue unless a customer credit account has been established and is in good standing. This is not a short process; expect to pay in advance or with a credit card (see below) for your first transactions with us.
The minimum charge to a customer's account is $25.00.
Rentals may be paid with cash, preprinted local check (a business check or personal check with driver's license), credit card, or ATM/Debit card.
--Please Note: California Stage & Lighting, inc. RESERVES THE RIGHT TO REFUSE CREDIT CARD TRANSACTIONS at any time, for any reason. --
Security Deposit
A credit card imprint (must be a true credit card, not an ATM/Debit card) is required as a security deposit for all non-account customers. In general, an actual charge or transaction against your account is not made. We do reserve the right to do so, at our discretion. We reserve the right to refuse to accept credit cards not in the name of the lessee.
Loss and Damage
All rental equipment must be returned in the condition it was received in by the lessee or charges for damage or loss will be incurred. Any loss or damage to rental equipment must be settled at the time of rental return.
Lost or damaged equipment will be charged at full list price for replacement or repair.
Credit for subsequent return of paid shortages will be made at Cal Stage's discretion. In general, we will not credit subsequent return of 'lost' or 'misplaced' or other non-returned items once they have been paid for, by cash, check, or credit card.