| Explanations |
| # |
Description
of field |
| 1 |
Our business name
and location, along with both phone and fax numbers. The
Address shown is no longer current; as of October 2004, our address is: California Stage & Lighting, inc.
3601 West Garry Ave.
Santa Ana, CA 92704 |
| 2 |
Your
quote number. The easiest way for us to look it up for you,
whether just calling to ask a question, confirming your order, or
calling with changes.
Please Note: This quote number may change if you (or we) make
substantial additions/deletions to the order, change the dates of the
order, or re-order a previously completed order for a new set of
dates. You will receive a new copy of your quote to 'sign-off'
on; you sign the Signature or Approval line at the bottom of the quote
(not shown above) and fax it, mail it, or otherwise deliver it to us
to re-confirm the changes made. |
| 3 |
The
'Customer Name' in our database. If you have an account, or are
a regular (2+ orders/month) customer, you probably have a unique
'Customer Name' in this block, for example, UCMONT for the (hopefully)
fictional customer "University of California at Monte
Carlo." |
| 4 |
Your
billing information, the name of the person/organization paying the
bills, or, in the case of an individual, the name and address of the
person placing the order. If you are placing a Credit Card
order, this address must be same as your Credit Card billing address. |
| 5 |
The
location of use, in the case of a rental, or a shipping address or
similar info (see #6 below). |
| 6 |
Delivery
instructions, or other special notations or conditions of the order,
depending on the nature of the order. |
| 7 |
The
name of the person placing the order. This may change in some
cases, for example, we quote a system to an instructor, and the final
order is placed by a purchaser who handles all the final
details. In a case like that, the instructor's name would move
to the contact info fields shown in #9. |
| 8 |
The
phone and fax numbers of the person placing the order. This may
change; see #7 for more. |
| 9 |
A
secondary name associated with the order, or, in the case of an
account customer, someone else on the account; they may or may not be
related to the order. |
| 10 |
The
date and time the quote was printed. |
| 11 |
Generally,
name of the salesman who wrote the quote; under some circumstances,
the name here may not be your salesman's name. Please don't
hesitate to ask if you have any questions. |
| 12 |
This
is possibly one of the most important lines on the order,
particularly a rental order. If it is an open ended sales quote,
it will most likely read "11/11/11" which is essentially a
'null date' for our system.
If it is a rental order, this is the Date and Time your order will be
ready for pickup at our shop, if the quote is confirmed, or, in the
case of deliveries, the time we are scheduling to be at your location
with your equipment if the order is confirmed. Please verify
this date and time carefully! |
| 13 |
'Job
Number' is largely an unused field in our system; you will typically
see only an 'R' or an 'S' in this field, or you may see
"Rent" or "Sale" or something similar. If
you require your own job name on your paperwork, it will typically be
placed in the Location field. See
#5 and #6. |
| 14 |
The
'Show' field is a capsule description of your order. In the case
of an account customer, it will typically read "Description of
Order/Person Placing Order," while for Walk-In orders, it will
typically read "Customer Name/Description of Order." |
| 15 |
This
is the other Extremely Important line on the order,
particularly a rental order. This is the date your equipment is
Due Back to Cal Stage. In some cases, a time will be specified,
but where it is not, it is our normal arrival time, i.e., before noon
on the day shown.
One of the most common errors made
by a customer is to look at the 'rate' field, and, particularly in
the case of rentals at weekly rates, simply add a week to the pickup
date, and look to bring it back then. That may result in
additional rent being charged on (late) return. The pricing
shown on the quote is only for the dates listed; extending it beyond
those dates without notification may well impact other
customers. Please call if you have a question as to when
your rental is due back, and see
here for more info on Daily/Weekly rates. |
| 16 |
Bill
Type: This is a largely unused field for all practical purposes;
it will generally read "Bill in Advance" (for Walk-In
customers) or "Bill on Delivery" (for account
customers). |
| 17 |
Ship
Via indicates how this order will get into the customer's hands.
Shown above is "CUSTPU" and "CUSTRT," for
'Customer PickUp' and 'Customer Return.' which indicates that this is
a rental order that will be picked up by the customer at Cal
Stage. "WC" would indicate a sales-only order to be
picked up at Cal Stage. Various and sundry codes will indicate
other shipping options, delivery options, and so on. |
| 18 |
PO #
is the field that will show a purchase order number, or a 'CC'
notation indicating a credit card on file for the order, or other
notations. A common notation for a rental would be
"CIA/SEC," or "CHK/SEC" indicating that the
order will be paid for on pickup, and a security deposit credit card
imprint or authorization is or will be on file. Account
customers paying with a PO will not generally require a security
deposit; the PO will act as one. |
| 19 |
'Terms'
indicates what terms, if any, Cal Stage is offering to the customer on
this quote. For Walk-In customers, this will read
"COD," while account customers may see "15" or
"30" as terms of payment for the order. Cal Stage does
not offer terms longer than 30 days. |
| 20 |
The Third Very Important line on the order: the Usage Dates.
These are the dates any rental costs are predicated on. In most
cases, these dates will match the Pickup and Return dates (#12 and
#15, respectively). |
| 21 |
Pay
Type is another largely unused field. For almost ALL orders,
cash, check, or credit card, this field will read "Co
Check." |